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Account

For assistance with Account registration, Verifications, Personal Information updates and/or password reset.

  • UK Bet Limits
  • How do I re-open my account?
  • How do I register a new card?
  • How do I view my gameplay history?
  • Update communications preferences
  • I forgot my password
  • Document requirements
  • How can I create an account?
  • How do I update my address?
  • How do I verify my account?
  • I'm unable to log in / how do I activate my account?
  • How can I send my documents?
  • How do I update the name on my account?
  • How do I update my contact number?
  • How do I update my Email address?
  • Age Verification and its Importance
  • How do I close my account?
  • Live Chat and email Transcript requests
  • Privacy & Cookie Policy
Karamba Help Center home page
Karamba is a brand managed by White Hat Gaming Limited (Company). The Company is registered in accordance with Maltese law with registration no. C73232 whose registered office is 85 St John Street, Valletta, VLT1165, Malta. The Company is licensed and regulated: (i) in Great Britain by the Gambling Commission under account number 52894 (ii) by The Malta Gaming Authority under licence number MGA/B2C/370/2017 (issued 01/08/2018) for all other customers. Gambling can be addictive. Play responsibly. For further information on the risks associated with gambling, read our responsible gambling policy. Underage gambling is an offence.